Refund policy
You can ask for a refund within 14 days of the $9.00 one-time payment by emailing support. This is not a subscription, so there is nothing to cancel later. Failed generations are refunded on request inside that window. Orders that break the acceptable use rules are not refunded. No free generation is included.
The refund window
The refund window is 14 days from payment. Email support@aichristmasphotogenerator.com with your order id and the email you used at checkout. This is the same window stated in the terms and the site footer.
There is no subscription and no auto-renewal, so a refund is not a cancellation of a plan. It is a refund of that one charge.
When we refund
If generation fails, or the file never becomes available, email us inside 14 days and we refund the order. If you paid and the result is unusable, contact us inside the same window.
Orders that violate the acceptable use policy are not refunded, except where the law requires it. Asking for a face swap, a nude image, or any other prohibited result is misuse, not a failed print.
How the money moves
Waffo is the merchant of record. We mark the order refunded when Waffo confirms the refund, and downloads are turned off.
Common questions
How many days do I have?
14 days from payment.
Where do I send the request?
support@aichristmasphotogenerator.com